What steel is used in your handcrafted medieval armor?

We use high-grade steel and mild steel selected for strength, workability, and finish quality. Each piece is hand-forged by skilled artisans, ensuring structural integrity alongside premium aesthetics. Specific gauge and alloy details are listed on individual product pages.

Is your armor wearable or display-only?

Most pieces in our collection are fully wearable and suitable for LARP, cosplay, historical reenactment, and theatrical use. Display-grade pieces are clearly marked. We do not recommend full-contact combat use unless the product listing explicitly states it.

What finish options are available for medieval armor?

We offer dark antiqued steel, polished bright steel, and blackened finishes across our collections. Custom finish requests — including patina, etching, or gold accents — are available on commission. Contact us to discuss your requirements.

How long will the armor last?

With proper care, our armor is built to last decades. Steel armor is inherently durable; the primary maintenance requirement is preventing rust through regular oiling and dry storage. See the Care & Maintenance section below.

Do you use authentic historical construction methods?

Yes. Our artisans draw on traditional European armouring techniques — including hand-hammering, riveting, and period-accurate joinery — to produce pieces that are historically informed and visually authentic.

How do I find the right size for medieval armor?

Armor fit is critical for both comfort and appearance. We offer custom sizing tailored to your exact measurements. Before ordering, contact us via email or Chat with us option with your measurements and we'll guide you through the process.

What measurements do I need to provide?

Depending on the piece, we typically require:

• Chest circumference
• Waist circumference
• Shoulder width
• Arm length (shoulder to wrist)
• Height and weight
• Head circumference (for helmets)
• Hand circumference (for gauntlets)

Our team will confirm exactly which measurements are needed for your chosen piece.

 

Do you offer standard sizes or only custom?

We specialize in custom-made armor built to your measurements. This ensures the best possible fit and is the standard for high-quality armor at this level. Contact us before ordering to confirm sizing.

Can armor be adjusted after delivery if the fit is off?

Minor fit adjustments can often be made locally by a metalworker or leatherworker. For significant fit issues, contact us — we'll work with you to find the best resolution, including alterations where feasible.

Do you ship medieval armor internationally?

Yes — we ship worldwide. All orders are dispatched via DHL Express or UPS for reliable, fully trackable international delivery.

How long does shipping take?

Orders are processed within 2–3 business days after payment confirmation. Once dispatched, delivery typically takes 3–5 business days depending on your location. Custom orders have additional lead times — see the Custom Orders section.

How much does shipping cost?

Shipping is free on all orders — no minimum order value, no hidden fees. The price you see is the price you pay.

Will I receive tracking information?

Yes. Once your order is dispatched, you'll receive an email with a tracking number and carrier link so you can monitor your shipment in real time.

Are there import duties or customs fees?

Import duties and customs fees vary by country and are the responsibility of the buyer. We recommend checking your local customs regulations before ordering. We declare all shipments accurately and cannot mark items as gifts to avoid duties.

What is your return policy for armor?

We offer a 30-day free return policy from the date of receipt. Items must be returned in their original, unused condition with all original packaging and labels intact.

How do I initiate a return?

Email us at infoartisanhub1@gmail.com with your order number and reason for return. We'll respond within 1 business day with return instructions and, where applicable, a pre-paid return shipping label.

Can I return a custom or personalized armor piece?

Custom-made and personalized items are generally not eligible for return unless they arrive defective or materially different from what was agreed. We encourage all customers to review specifications carefully before confirming a custom commission.

When will I receive my refund?

Once we receive and inspect the returned item, a full refund is issued to your original payment method. Please allow 7–10 business days for the refund to appear. Approved pre-shipment cancellations are refunded within 5–7 business days.

What if my armor arrives damaged?

If your order arrives damaged or defective, contact us immediately at infoartisanhub1@gmail.com with photos of the damage. We'll arrange a replacement or full refund at no cost to you.

How do I care for steel armor to prevent rust?

Steel armor requires regular maintenance to stay in peak condition:

• Wipe down with a dry or lightly oiled cloth after every use or handling.
• Apply a thin coat of Renaissance Wax or mineral oil to bare steel surfaces every few months.
• Store in a cool, dry place — avoid damp basements or humid environments.
• Use a breathable cloth bag or display stand rather than an airtight container.

 

How do I clean armor after use?

For light cleaning, use a dry microfibre cloth. For heavier grime, a cloth lightly dampened with white vinegar can remove surface oxidation. Always dry thoroughly and re-oil after any wet cleaning.

Can surface scratches or finish damage be repaired?

Minor scratches can often be buffed out with fine steel wool (0000 grade) followed by re-oiling. For significant finish damage, contact us — we may be able to advise on professional restoration or offer a repair service.

Can I commission fully custom medieval armor?

Absolutely. Custom commissions are a core part of our offering. We produce bespoke full suits, individual pieces, and unique designs based on your specifications — including historical references, fantasy designs, and heraldic details.

How long do custom armor orders take?

Lead times depend on complexity. Most custom pieces take 1–2 weeks from order confirmation. We'll provide a specific timeline when you submit your commission request.

How do I place a custom armor order?

Contact us directly to begin:

• Email: infoartisanhub1@gmail.com
• Chat with us option

Share your reference images, measurements, and finish preferences. We'll confirm specifications and provide a quote before any payment is taken.

 

Can you replicate armor from a specific historical period or film?

Yes. We regularly produce pieces inspired by specific historical periods (medieval European, crusader, Viking, Byzantine) as well as screen-accurate replicas for film, TV, and cosplay. Share your reference and we'll advise on feasibility.

What payment methods do you accept?

We accept all major credit and debit cards, PayPal, and other payment methods available at checkout. All transactions are processed securely through Shopify Payments.

Why does high-quality armor cost more than mass-produced alternatives?

Each piece is hand-forged by skilled artisans using quality materials — not cast or stamped in a factory. The price reflects the hours of skilled labor, premium steel, and the craftsmanship that goes into every item. Our armor is an investment built to last a lifetime.

Do you offer payment plans or installments?

Payment plan availability depends on your location and the payment options shown at checkout. For large custom commissions, contact us to discuss deposit and staged payment arrangements.

Is your website secure for payments?

Yes. Our store uses SSL encryption and all payments are processed through Shopify's PCI-compliant payment infrastructure. Your financial data is never stored on our servers.