Cancellation Policy

Effective Date: April 13, 2025

At Artisan Hub, we understand that circumstances may change, and you may need to cancel your order. Our cancellation policy is designed to be transparent and customer-friendly, 

1. Order Cancellation Window

Processing Time: Orders are processed within 2–3 business days after payment confirmation.

Cancellation Period: You may request a cancellation within 24 hours of placing your order, provided the order has not yet been processed or shipped.

2. How to Cancel an Order

To cancel your order, please contact us as soon as possible using one of the following methods:

Email:  infoartisanhub1@gmail.com

Phone:  +917505800234

Please include your order number and the reason for cancellation in your communication.

3. Post-Processing Cancellations

If your order has already been processed or shipped, we may not be able to cancel it. In such cases, you may need to wait for the delivery and then initiate a return, subject to our Return and Refund Policy.

4. Refunds for Cancelled Orders

If your cancellation request is approved before the order is processed or shipped, we will issue a full refund to your original payment method.

Refunds are typically processed within 5–7 business days after approval.

5. Non-Cancellable Items

Certain items may not be eligible for cancellation once the order is placed. These include:

Customized or personalized products

Items marked as "Final Sale" or "Non-Returnable"

Such items will be clearly indicated on the product page.

6. Contact Information

For any questions or assistance regarding order cancellations, please reach out to us:

Artisan Hub

Email: infoartisanhub1@gmail.com

Phone: +917505800234