Shipping policy

Effective Date: April 13, 2025

1. Shipping Destinations

We currently ship exclusively to addresses within the United States, Germany, Italy. 

All orders are shipped from our facility in Roorkee, India to addresses in the United States.

2. Shipping Carriers

We partner with reputable carriers to ensure timely delivery:

DHL Express

UPS

3. Handling Time

All orders are processed within 2–3 business days after payment confirmation. Business days exclude weekends and public holidays.

4. Transit Time

Once dispatched, estimated delivery times are:

3–5 business days.

Please note that delivery times may vary based on the destination and unforeseen circumstances.

5. Shipping Rates

We Offer Free Shipping of all orders.

6. Order Tracking

Upon shipment, a tracking number will be provided via email, allowing you to monitor your package's progress.

7. Address Accuracy

Please ensure that your shipping address is complete and accurate. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses.

8. Customs and Import Duties

Please be aware that orders shipped to the United States from India may be subject to import duties and taxes. These charges are the responsibility of the recipient and are not included in the item price or shipping cost. We recommend contacting your local customs office for more information on potential charges.

9. Contact Information

For any shipping-related inquiries, please contact us at:

Artisan Hub

Email: infoartisanhub1@gmail.com
Phone: +917505800234